Refund Policy
⏳𝗡𝗢 𝗠𝗔𝗧𝗖𝗛?
We've got your back. In the unlikely event that we couldn't find a match for you or your opponent didn't show up, you'll receive full coupon credits for future events. These coupons are valid for any upcoming event - the mat will be waiting!
🔍 𝗖𝗔𝗡'𝗧 𝗙𝗜𝗡𝗗 𝗬𝗢𝗨𝗥 𝗩𝗢𝗨𝗖𝗛𝗘𝗥?
Log into your Smoothcomp profile and navigate to your ACCOUNT tab. Your voucher will be there, ready to redeem for your next challenge!
🤕𝗔𝗧𝗛𝗟𝗘𝗧𝗘 𝗜𝗡𝗝𝗨𝗥𝗬 𝗢𝗥 𝗖𝗔𝗡𝗖𝗘𝗟𝗟𝗔𝗧𝗜𝗢𝗡𝗦:
Life happens. If you need to cancel your registration, we'll issue an 80% refund coupon. Please note that this is due to fees we incur from Smoothcomp and Paypal at the time of your registration which are non-refundable.
We do not process your refunds manually; you need to submit your refund request directly through SmoothComp in the event BEFORE the registrations close.
If you do not submit a request before the registrations have closed, through Smoothcomp, you are not eligible for a refund.
Please note that you do not receive a refund if you cancel after the registrations have closed - and the only way to receive the 80% is to apply through SmoothComp directly to cancel your registration before registrations close.
🔄 𝗠𝗘𝗥𝗚𝗜𝗡𝗚 𝗣𝗢𝗟𝗜𝗖𝗬:
Safety first, always. If we've tried but cannot find a safe match to merge you with, you'll receive a refund. However, if we have successfully merged you following our policy, refunds will not be issued.
Contact
Entries
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Black Belt Male NoGi 37.50 NZDHalf Price
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Black Belt MaleGi 37.50 NZDHalf Price
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MaleNoGi 75 NZDWhite, Blue, Purple, Brown
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Juvenile MaleNoGi 75 NZD
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BoysNoGi 55 NZD
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MaleGi 75 NZDWhite, Blue, Purple, Brown
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Juvenile MaleGi 75 NZD
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BoysGi 55 NZD
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Black Belt FemaleNoGi 37.50 NZDHalf Price
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Black Belt FemaleGi 37.50 NZDHalf Price
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FemaleNoGi 75 NZDWhite, Blue, Purple, Brown
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Juvenile FemaleNoGi 75 NZD
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GirlsNoGi 55 NZD
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FemaleGi 75 NZDWhite, Blue, Purple, Brown
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Juvenile FemaleGi 75 NZD
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GirlsGi 55 NZD
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ABSOLUTE MALEGI BLACK 0 NZD
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ABSOLUTE MALEGI BROWN 0 NZD
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ABSOLUTE GI PURPLE 0 NZD
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ABSOLUTE MALEGI BLUE 0 NZD
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ABSOLUTE MALENOGI BLACK 0 NZD
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ABSOLUTE MALENOGI BROWN 0 NZD
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ABSOLUTE MALENOGI PURPLE 0 NZD
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ABSOLUTE MALENOGI BLUE 0 NZD
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ABSOLUTE NOGI BLUE WOMEN 0 NZD
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MALENOGI WHITE -68 0 NZD